Mutant

mutant.com.br zoominfo.com/c/mutant/452328184 Mutant is one of Latin America's largest CX & AI companies, founded in 2016 as a spin-off from Genesys Brazil, HQ'd in São Paulo with 4,000+ employees across 14 countries. Backed by Permira, GIC and TCV, its holding "Clash" raised $75M from BlackRock in 2025 for M&A and AI. It runs 3.5 billion AI-driven interactions per year for 100+ enterprise clients — including the world's largest corporate WhatsApp operation (Caixa) — with clients like Itaú, Vivo, Santander, Claro and iFood. Built through 8+ acquisitions (Interaxa, GRB, Intervalor...), it projects ~R$1B revenue in 2026 and pours R$100M+/year into its proprietary generative AI ecosystem (IAM/Xavier/PALI). Bottom line: the quiet AI-giant of Brazilian customer experience — "Artificial Intelligence, Human Experiences" — now repositioning as the enterprise AI-intelligence layer of LatAm.